Medicaid Transportation is only a Phone Call Away


Did you know that if you are a Medicaid recipient, you may be eligible for free rides to your medical appointments?  It all starts with one simple phone call. Tri-County Community Action Program’s transportation division, Tri-County Transit provides transportation for Medicaid recipients to get to their medical appointments both locally and long distance. In many cases, the trips are at no cost for the rider.

Whether you have Healthy Families, Well Sense or the insurance provided by the State of New Hampshire Department of Health and Human Services, one simple phone call will confirm your eligibility for free rides to medical appointments. On the back of your insurance card is the phone number to contact your insurance company. Simply tell them that you need transportation to your next medical appointment. Your insurance company will verify that you are eligible for free transportation and connect your call to the Medicaid Transportation Broker called Community Transportation Services (CTS) and they will set up your trip.

Your trip is then assigned to Tri-County Transit to provide. We will arrive at your home in one of our wheelchair accessible buses in plenty of time to transport you to your local medical appointment. We return at a scheduled time to transport you back home at the completion of your appointment. If your medical appointment is outside of our regular service areas such as Dartmouth or Concord, we will assign a volunteer driver to transport you to and from your medical appointment. It’s just that simple. If you have questions as to how your Medicaid trips are provided or any other questions about local or long distance medical transportation, please call our offices at 752-1741 or 1-888-997-2020 and we will be happy to answer your questions.